Job Description

Medical Biller / Revenue Cycle Management Specialist The Medical Biller / Revenue Cycle Management Specialist will manage the full revenue cycle for multiple independent primary care practices within a rapidly growing healthcare organization. As an early member of the internal revenue cycle management team, this role will focus initially on practices using Athenahealth and will play a key part in shaping billing operations, processes, and scalability in a fully remote, high-growth environment. Responsibilities Manage the complete revenue cycle process for assigned medical practices, from charge entry through payment posting and collections. Submit, track, and monitor insurance claims through Athenahealth to ensure timely and accurate reimbursement. Perform accounts receivable follow-up and collections activities to reduce aging and improve cash flow. Investigate claim denials, identify root causes, and submit appeals to resolve reimbursement issues efficiently. Review aging reports regularly, prioritize outstanding receivables, and take appropriate action to resolve open balances. Communicate with insurance carriers to verify claim status, resolve payment discrepancies, and clarify coverage details. Conduct insurance verification and ensure accurate patient and payer information for billing purposes. Post payments accurately, reconcile accounts, and maintain up-to-date billing and payment records. Document all billing activities thoroughly and maintain organized, accurate billing records and reports. Coordinate with leadership on billing performance, operational issues, and process improvement opportunities. Support workflow distribution and coordination with offshore billing resources, ensuring quality and timely completion of tasks. Collaborate with and support offshore teams, providing guidance and feedback to maintain consistent billing standards. Provide responsive customer service to physicians, practice staff, and other stakeholders regarding billing questions and issues. Assist in implementing and optimizing workflows within Athenahealth and other practice management systems as they are introduced. Contribute to building and refining the internal RCM department, including helping to standardize procedures and best practices. Manage priorities across multiple client accounts and physician practices, balancing competing deadlines and requirements. Essential Skills 35 years of hands-on medical billing experience, including claims submission, follow-up, and collections. Proficiency with Athenahealth as a primary billing and practice management system. Experience managing accounts receivable and working aging reports in a healthcare setting. Demonstrated experience with medical claims, invoicing, insurance billing, and revenue cycle processes. Background in primary care medical billing and working with independent physician practices. Experience supporting offshore billing teams or collaborating with offshore resources. Strong data entry skills with high attention to accuracy and detail in billing and payment posting. Experience with insurance verification and resolving insurance-related billing issues. Strong communication skills, both written and verbal, for interacting with payers, physicians, and practice stakeholders. Ability to work independently and reliably in a fully remote environment. Proven ability to manage priorities across multiple client accounts and physician practices. Strong organizational and documentation skills to maintain clear, comprehensive billing records. Experience working in a growing healthcare organization or similarly dynamic environment. Additional Skills & Qualifications Experience with additional practice management and billing platforms such as Tebra, eClinicalWorks, Charm Health, and AdvancedMD. Familiarity with customer service and ticketing systems such as HubSpot and Zendesk. Experience providing support for multiple physician practices across different locations. Comfort working within a high-growth organization where processes and systems continue to evolve. Interest in helping build and refine an internal RCM department, including contributing to operational strategy and scalability. Ability to collaborate effectively with both onshore and offshore team members. Work Environment This position operates in a 100% remote work environment, with standard hours of 9:00 a.m. to 5:00 p.m. Eastern Time. You will work as part of a growing revenue cycle management team within a high-growth healthcare organization that partners with independent primary care practices nationwide. The role uses Athenahealth as the primary system, with potential exposure to additional platforms such as Tebra, eClinicalWorks, Charm Health, AdvancedMD, and customer support tools like HubSpot and Zendesk. The organization is building an internal RCM department and team of billers, collaborating with both onshore and offshore resources, offering a dynamic, fast-paced setting with opportunities to influence processes, tools, and best practices over time. Job Type & Location This is a Contract to Hire position based out of New York, NY. Pay and Benefits The pay range for this position is $22.00 - $25.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Application Deadline This position is anticipated to close on Oct 29, 2026. Workplace Type This is a fully remote position.

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